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You are here: Home / Archives for Customer Service Templates

Retail, Digital, & Subscription Refund Policy for Services or Products

refund policy for services

Refund Policy for Services Template Your refund policy for services & products will vary depending on your business model. For example, a service provider generally includes their refund policy in their work for hire agreement. However, if you sell digital products, membership sites, or if you’re an affiliate … [Read more...]

Customer Feedback Email Templates: Satisfaction Survey Email Overview

project specification templates

Follow Up Customer Survey Email Process, using Customer Feedback Email Templates Here are quick customer feedback email templates for your review, we begin with a short email version and the full survey/ customer feedback email templates can be found a bit further down.e Customer Survey Email Dear NAME, How did we … [Read more...]

Customer Service Letter Examples & Responses

Customer Service Letter Examples

Customer Service Letter Examples : Email Template & Resources Templates addressing common customer service situations, issues, and potential responses. The list below addresses many typical customer interactions your team should be prepared for. Customer service letter examples & templates to help establish and … [Read more...]

Customer Service & FAQ Template

Customer Service & FAQ Template

Having an up to date resource page is important, so updating your customer service & FAQ template is in order. Keeping resources up to date can help reduce customer service requests (calls/emails) and enables your customers to find instant answers. Where is my product? I didn't get my [access details, download … [Read more...]

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