How do Professionals Choose a Brand? This report introduces you to many of the concepts and methodologies that branding professionals use to evaluate options, strengths, and strategies when they choose a brand. We will look at how important defining what you want your … [Read more...]
Develop your Personal Brand or Company Brand ?
Personal Brand or Company Brand, it's important to understand the difference and focus your efforts. Do you go with a personal brand or company brand? To be sure there is a distinction let's go through both so you know which route to take Let's just take a quick look … [Read more...]
Retail, Digital, & Subscription Refund Policy for Services or Products
Refund Policy for Services Template Your refund policy for services & products will vary depending on your business model. For example, a service provider generally includes their refund policy in their work for hire agreement. However, if you sell digital products, … [Read more...]
Customer Feedback Email Templates: Satisfaction Survey Email Overview
Follow Up Customer Survey Email Process, using Customer Feedback Email Templates Here are quick customer feedback email templates for your review, we begin with a short email version and the full survey/ customer feedback email templates can be found a bit further … [Read more...]
Customer Service Letter Examples & Responses
Customer Service Letter Examples : Email Template & Resources Templates addressing common customer service situations, issues, and potential responses. The list below addresses many typical customer interactions your team should be prepared for. Customer service letter … [Read more...]
Customer Service & FAQ Template
Having an up to date resource page is important, so updating your customer service & FAQ template is in order. Keeping resources up to date can help reduce customer service requests (calls/emails) and enables your customers to find instant … [Read more...]
Customer Care & Service Checklist
Creating a scale-able customer service process and retaining clients can be overwhelming, but a good customer care checklist template can make a world of difference. We cover everything your business and brand need to do to create a successful customer service checklist and … [Read more...]
Customer Service Best Practices: Overview, Key-Points & Tips
This template is a great framework for your Brand's customer service team. Simply choose which of the customer service best practices apply to your business. Respond in a Timely Manner Respond to all tickets/emails/phone calls within TIME-FRAME, (for example, 24-hours), … [Read more...]
Domain Name Sale Negotiations, A Quick Overview
You Have Connected With a Potential Buyer, the Domain Name Sale Negotiation Begins. There a many posts, with even more advice, and even more opinions about how to manage domain name sale negotiations - so we thought it made sense to share some of our thoughts with our … [Read more...]
Benefit Administrators Marketing Challenges
There are unique challenges, those outside the space may not fully understand, when it comes to Benefit Administrators Marketing and Participant Engagement. Most of the time marketing campaigns are given the green light based on generalized sales and marketing goals, it's … [Read more...]
