Personal Brand or Company Brand, it's important to understand the difference and focus your efforts. Do you go with a personal brand or company brand? To be sure there is a distinction let's go through both so you know which route to take Let's just take a quick look and a closer look and talk about the pros and cons … [Read more...]
Retail, Digital, & Subscription Refund Policy for Services or Products
Refund Policy for Services Template Your refund policy for services & products will vary depending on your business model. For example, a service provider generally includes their refund policy in their work for hire agreement. However, if you sell digital products, membership sites, or if you’re an affiliate … [Read more...]
Customer Feedback Email Templates: Satisfaction Survey Email Overview
Follow Up Customer Survey Email Process, using Customer Feedback Email Templates Here are quick customer feedback email templates for your review, we begin with a short email version and the full survey/ customer feedback email templates can be found a bit further down.e Customer Survey Email Dear NAME, How did we … [Read more...]
Customer Service Letter Examples & Responses
Customer Service Letter Examples : Email Template & Resources Templates addressing common customer service situations, issues, and potential responses. The list below addresses many typical customer interactions your team should be prepared for. Customer service letter examples & templates to help establish and … [Read more...]
Customer Service & FAQ Template
Having an up to date resource page is important, so updating your customer service & FAQ template is in order. Keeping resources up to date can help reduce customer service requests (calls/emails) and enables your customers to find instant answers. Where is my product? I didn't get my [access details, download … [Read more...]
Customer Care & Service Checklist
Creating a scale-able customer service process and retaining clients can be overwhelming, but a good customer care checklist template can make a world of difference. We cover everything your business and brand need to do to create a successful customer service checklist and customer retention program. Customer Care … [Read more...]
Customer Service Best Practices: Overview, Key-Points & Tips
This template is a great framework for your Brand's customer service team. Simply choose which of the customer service best practices apply to your business. Respond in a Timely Manner Respond to all tickets/emails/phone calls within TIME-FRAME, (for example, 24-hours), this is the first rule of customer service best … [Read more...]
Domain Name Sale Negotiations, A Quick Overview
You Have Connected With a Potential Buyer, the Domain Name Sale Negotiation Begins. There a many posts, with even more advice, and even more opinions about how to manage domain name sale negotiations - so we thought it made sense to share some of our thoughts with our readers. This is a positive for us at BrandPlease, … [Read more...]
Benefit Administrators Marketing Challenges
There are unique challenges, those outside the space may not fully understand, when it comes to Benefit Administrators Marketing and Participant Engagement. Most of the time marketing campaigns are given the green light based on generalized sales and marketing goals, it's almost becomes a standard checklist and is used … [Read more...]
Analytics for Participant Engagement, Get to know the basics
Analytics for Participant Engagement, what's not working Taking the kind of care, time, and expense your website needs is a not an easy task. Understanding SEO basics and how to use analytics for participant engagement initiatives is invaluable. Many times the power your web presence brings is overlooked or put on the … [Read more...]
